Shipping & Delivery Policy
1. Where We Deliver
We currently deliver Ayuflor products across [India / list regions you serve]. Delivery availability may vary depending on your pincode and courier service coverage.
2. Processing Time
- Orders are usually processed and dispatched within [1-2] working days after payment confirmation.
- Orders placed on weekends or public holidays may be processed on the next working day.
3. Estimated Delivery Time
The estimated delivery time after dispatch is:
- 1–2 working days for major cities
- 2–3 working days for other locations
These are approximate timelines. Actual delivery may vary due to courier delays, weather, holidays, or other factors beyond our control.
4. Shipping Charges
- Shipping charges will be displayed at checkout before you confirm your order.
- May offer free shipping above ₹ 500
5. Order Tracking
Once your order is shipped, you will receive:
A tracking link or airway bill (AWB) number via [email/WhatsApp]
You can use this to track the status and location of your shipment.
6. Incorrect Address / Failed Delivery
Please ensure your shipping address, contact number, and pincode are correct while placing the order.
- If a delivery fails due to incorrect address or repeated non-availability of the customer, the order may be returned to us.
- In such cases, re-shipping charges may apply or refund may be processed after deducting shipping costs, as per our discretion.
7. Damaged, Leaking, or Wrong Product
If you receive a damaged, leaking, or incorrect item:
- Please contact us within 2 days of delivery.
Share your order ID and clear photos of the product and packaging.
We will review and help with a replacement or other resolution as per our Refund & Return Policy.
8. International Shipping
At this time, we do not offer international shipping. Orders can only be delivered within India.
9. Contact for Shipping Queries
For any shipping or delivery-related questions, please contact us at:
- Email: info@ayuflor.com
- WhatsApp: +919119041919